Customer Comments
At Something Special Discount Bridal and Formal Wear your special day is very important to us. Below you will find some recent customer testimonials. If you'd like to share your thoughts or comments with us about your special day please e-mail us and maybe we'll include it here! |
SanDee, December 6, 2009 I am writing to Thank you for the excellent service you provided for me. I was really in a dilemma after being promised from a store that the dress I wanted would get to me within two weeks to later find out it was 6 weeks! I searched the internet and your store carried my dress! I called the store asked when delivery could be made,, got back on the web ordered my dress and had it with in a week and a half. I can not thank you enough for your excellent service and professionalism! What a rare find! The quality of my dress for the price is amazing thank you so much!
Elena
May 6, 2008
March 11, 2008
Our bridesmaid’s dresses are perfect. The color is as pictured and we couldn’t be happier with the fit. Your service was prompt and efficient and we are grateful for your help..
July 29, 2007
Dear SanDee,
I am writing you today to THANK YOU kindly for
all of your help and special attention to detail with my dress order.
Everything about this process has been smooth and delightful. Not only
did my dress and shawl arrive a week earlier than I expected but it was
perfect. From the length to the measurements to the beaded details, the
bridesmaid dress was gorgeous. I have been in dozens of formal events
and this is the first time I have ever placed an on-line order for a
formal gown and I was cautious to say the least. However, upon arrival
I tried my dress on and it not only looked beautiful it fit beautifully
(everywhere), from the height, bust, waist and hips. Much better than
the national chain bridal stores ever have fit. Well I can go on and on
because of my joy and unbelievable satisfaction. But I do greatly
appreciate your courteous time and attention to my order. I will be
using and recommending Something Special Bridal for years to come.
Dear SanDee, Received the dress yesterday, Thank you so much, it is perfect. I really appreciate your help and follow through. I could not have asked for an easier transaction and service. You have been just great, and a life saver. I can't wait for another occasion so I can contact the best.
May 2, 2006 Dear Sandee, I received my order on Friday, February 20, 2004. I was so excited to see the Mother of the Bride dress that I ordered from your company! It is Beautiful!!! I just wanted to take a few minutes to write to you commending your wonderful customer service in helping me figure out sizes, colors, and the rest of it. The dress is a beautiful color and needs only minimal alteration. You were right -- it is a bit too long. I will be taking it to the tailor today and it should be perfect for the wedding on March 12. I am so pleased with my experience with you and your company. I am telling all my friends who have upcoming weddings. Hopefully, this "word of mouth" brings in more business for you. That's the least I can do! Thank you for everything!
SanDee, I wanted to let you know that my dress & wrap arrived today & they are perfect! I was SO excited when the UPS guy knocked on my door. I couldn’t wait to rip open the box & try on my dress! It’s just as beautiful as I remember, & the quality of the workmanship looks great. I was also so thrilled with the matching wrap the designer made for me. It is gorgeous - just what I had in mind! THANK YOU so much for all of your help during my dress-buying process. I really appreciated your quick, friendly & informative responses to all the questions I emailed to you before placing my order, as well as your help talking to the designer & arranging to have them make me a coordinating wrap for my dress. I felt very comfortable working with you & your shop, & would highly recommend you to other brides who value excellent customer service, high quality products & VERY reasonable prices! If I need any additional items for my wedding (accessories, etc.) I’ll definitely be back on your website to see what you have to offer. Thank you for caring so much about your customers & being so helpful. Happy Holidays!
I would like to send my appreciation to
you for helping me select an evening gown for my daughter's college sorority
initiation ball. With you kind help we were able to select a gown and you sent
the dress to her at her college dormitory. The dress arrived weeks before the
scheduled event, and it fit perfectly !!! Your website is very nicely done and
such a vast amount of inventory and colors to choose from. We will definitely
be back again... I am sure this is not the last evening dress I will purchase!
Thank you again!
I am a working mother of 6. Time, 99% of the time, is of the essence. When I first learned of ordering a bridesmaids dress or bridal gown over the internet I actually cringed! Something Special has certainly changed my attitude towards internet ordering.
September 30 , 2003
Dear Sandi,
Thank you again. 30 June, 2003
SanDee
I can never thank you enough for what you did. I really appreciate the extra effort that took with helping me get the dress that my granddaughter had her heart set on. There is very few people that will go that extra mile and you are one of them.
Thanks,
Fran
29 May, 2002 SanDee and Staff,
I just have to tell you and everyone I meet that your on-line store is one of a kind. Your service is impeccable and your wedding gowns are beautiful. I ordered my daughter's dress from a picture on-line and you, SanDee, was so helpful, kind and understanding. The dress arrived today and my daughter and I both busted into tears when we opened the box. The dress is 100 times more beautiful than the picture and the fit is perfect. Being a wedding consultant, I will highly recommend your store to my clients, knowing they will receive superior service and a gorgeous gown.
Thanks for helping make my daughter's dream wedding a reality.
Pat D. Hurdle Mills, NC
03 April, 2002
I first emailed SanDee at Something Special without much hope of a positive answer - I had waited too late, it was not enough time left - I had screwed it up. 03 April, 2002
SanDee and Staff,
I just have to tell you and everyone I meet that your on-line store is one of a kind. Your service is impeccable and your wedding gowns are beautiful. I ordered my daughter's dress from a picture on-line and you, SanDee, was so helpful, kind and understanding. The dress arrived today and my daughter and I both burst into tears when we opened the box. The dress is 100 times more beautiful than the picture and the fit is perfect. Being a wedding consultant, I will highly recommend your store to my clients, knowing they will receive superior service and a gorgeous gown.
Thanks for helping make my daughter's dream wedding a reality.
Pat
01 April, 2002 I am so happy! I received my dress a day earlier than you thought. The U.P.S. man was waiting to see my face when he came through the door. I started to worry that the dress wouldn't be as high a quality that it looked like in the picture. Boy, was I shocked - it is even better than I could have imagined. It is stunning to say the least. Thank you so much! I will tell every Bride-To-Be about your E-Bay site and your website www.somethingspecialbridal.com! On a more personal level it really is a dream come true for me. I was married when I was a teenager and never had anything. It was very sad and depressing day. I have 3 sisters and they each had a beautiful wedding. This time I will have a real wedding and will feel like Cinderella in my beautiful dress. Thank you and may God bless you for helping my dream come true!
09 November, 2001
Sandee and staff of Something Special Bridal ...
I want to thank each and every one of you for helping me to make my experience with your on line company a happy one. I received my wedding dress on Friday ...when I put the box in my car at the post office I could hardly breath driving home to try it on ...now first of all when I ordered the dress I had ordered it with out ever having seen anything but a picture, when I opened the box it was better than any picture could have been, then I tried it on ....tears rolled down my face it is perfect...it looks as though every stitch ...every button ...and every pearl were made for me ...not a thing has to be done to it ....no alterations ....nothing. I have to say I must have tried on 50 dresses and that couldn't be said for any of them ...I wanted something elegant simple not over done that is what I got from you SanDee
pure elegance....my mother saw me try it on and couldn't believe her eyes. It goes perfectly with the mood of my wedding ......so thank you all for helping to give me the best day of my life so far...you are very convenient for those of us who must travel a lot for work and who don't have the time it takes to have a dress made.
Good luck to you all I will send you a wedding pic when I get them back.
God Bless you all
Trayce
05 November, 2001
Thank You Sandee and Something Special,
We ordered our wedding dress from our home in the Gold Coast, Australia in September 2001, hoping for it's arrival for our wedding on the 20th of October. We had an anxious couple of weeks wait for our dress in wake of the terrible events of September 11, but Sandee and the Something Special team were more than supportive.
Sandee was tracking the dress from the U.S. and
posting me almost daily updates, she showed genuine concern for the dress'
arrival and far exceeded her duty in attending to our needs. The dress was
held up in Australian customs for a while
before we
heard any news.
We received the dress almost a week before the wedding, which gave us ample time for any adjustments and preparations. The dress was even more stunning than any photo we saw of it, and even better still it was a near perfect fit. All the preparations are now in place for an awesome wedding.
I cannot recommend highly enough the dedication and quality of service Sandee and her team provide. Thank you once again.
On Friday I just received the flower girl dress. I just wanted you to know that I cried when I got it .....You are going to make my wedding day very special and affordable. The dress is perfect and you sent it early. I am anxiously awaiting my dress. I am not worried about quality, I have to say I was nervous ordering the dresses online without seeing them first but I worry no more thanks to you people. I know I will look beautiful in a dress that I can afford . All my best wishes to you with your online business. I am telling all my unmarried friends about you .
Hi again,
I just wanted to say thanks again for all your help. I received the gown this past Friday and I just love it! I tried it on and was able to zip it up perfectly. The middle will only need to be let out about an inch for comfort, and the shoulders taken in as we spoke of earlier. I took it in to the seamstress on Saturday and the alterations are being done as we speak. I just wanted you to know that I am extremely happy and thankful for the extra care you gave in helping me. No one else took the time to notice that I, being a larger woman, was extremely unsure and distraught about getting the size right for this important event. I am so grateful to you for your tremendous customer service. I think that I can now feel beautiful and enjoy my wedding without the self-consciousness that comes from being a larger woman. Its a very rare thing when a larger woman can feel beautiful and I thank you for this feeling.
Hi Sandee,
Thank you for your response and most definitely "Something Special" will be shouted loud from all I meet. Thank you again, my finance brought the box to work so I am unable to try it on and am anxious to get home and do just that. The veil, gloves, and the bag for the dress are so precious, I tenderly took them out just to feel the material and imagined in my mind what it will look like on that very special day. A girl like me who worked in the fields, got a little education and progressed with work experience to have achieved so much happiness after so many storms and challenges and to be dressed so beautifully, like a doll, like a dream, like Cinderella. If you ever need a testimonial to anyone visiting your website please feel free to pass on that you and your "Something Special" make dreams come true and that anyone can be transformed into Cinderella through your wonderful customer service, patience, and assisting in making the right selection for that special occasion, even when we change our minds, you were right there with me, helping me and working together to make my choice. Thank you are simple words but they come from my heart to all of you there, thank you, love, Chris
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