Customer Comments

At Something Special Discount Bridal and Formal Wear your special day is very important to us.  Below you will find some recent customer testimonials.  If you'd like to share your thoughts or comments with us about your special day please e-mail us and maybe we'll include it here!

SanDee,
 
Just wanted to let you know, the dress reached its final destination in
Panama, Central America.  I must admit I was scared of buying a dress off
the internet like that, and even more when I saw that it came in a little
"pizza box" ("is there a dress in here?", we thought) but it is a gorgeous
dress, and better yet, fit my mother perfectly, no alterations at all
needed, looks like it was tailor-made for her!  We loved it, she looks like
10 million bucks.
 
 
Thanks again for all your assistance, and congratulations on offering such
great quality products at excellent prices and with amazing customer
service.  We look forward to ordering more dresses from you in the future!
 
 
Claudia Stec

December 6, 2009
 



I am writing to Thank you for the excellent service you provided for me. I was really in a dilemma after being promised from a store that the dress I wanted would get to me within two weeks to later find out it was 6 weeks! I searched the internet and your store carried my dress! I called the store asked when delivery could be made,, got back on the web ordered my dress and had it with in a week and a half. I can not thank you enough for your excellent service and professionalism! What a rare find! The quality of my dress for the price is amazing thank you so much!
Elena

May 6, 2008


Hi SanDee,
 
I’ve received my wedding gown! It is BEAUTIFUL and I am so happy with it! It needs to be taken up as expected, but otherwise fits perfectly! After all the frantic emails, I am delighted that it got here in one piece, with more than enough time and relative ease in the end. I just wanted to say thank you so much for all your trouble. Your efficiency and level of service was incredible. I am so grateful to you and your staff. Thank you very much for everything. I wish you well! 
 
Kind Regards
Catherine
South Africa
March 11, 2008

Our bridesmaid’s dresses are perfect.  The color is as pictured and we couldn’t be happier with the fit. Your service was prompt and efficient and we are grateful for your help..  

Thanks,
Karen Murray
mother of the bride

July 29, 2007

 


 

Dear SanDee,

 
    I am writing you today to THANK YOU kindly for all of your help and special attention to detail with my dress order.  Everything about this process has been smooth and delightful.  Not only did my dress and shawl arrive a week earlier than I expected but it was perfect.  From the length to the measurements to the beaded details, the bridesmaid dress was gorgeous.  I have been in dozens of formal events and this is the first time I have ever placed an on-line order for a formal gown and I was cautious to say the least.  However, upon arrival I tried my dress on and it not only looked beautiful it fit beautifully (everywhere), from the height, bust, waist and hips.  Much better than the national chain bridal stores ever have fit.  Well I can go on and on because of my joy and unbelievable satisfaction.  But I do greatly appreciate your courteous time and attention to my order.  I will be using and recommending Something Special Bridal for years to come.
With Appreciation,
Jamie G.
California
 
June 18, 2007

         

Dear SanDee,

Received the dress yesterday, Thank you so much, it is perfect. I really appreciate your help and follow through. I could not have asked for an easier transaction and service. You have been just great, and a life saver. I can't wait for another occasion so I can contact the best.

Thanks again,
Cindy Summers in Oregon

May 2, 2006


Dear Sandee,

I received my order on Friday, February 20, 2004.  I was so excited to see the Mother of the Bride dress that I ordered from your company!  It is Beautiful!!!

I just wanted to take a few minutes to write to you commending your wonderful customer service in helping me figure out sizes, colors, and the rest of it.

The dress is a beautiful color and needs only minimal alteration.  You were right -- it is a bit too long.  I will be taking it to the tailor today and it should be perfect for the wedding on March 12.

I am so pleased with my experience with you and your company.  I am telling all my friends who have upcoming weddings.  Hopefully, this "word of mouth" brings in more business for you.  That's the least I can do! Thank you for everything!

Sincerely,
Ruth R.
February 26th, 2004

SanDee, 

I wanted to let you know that my dress & wrap arrived today & they are perfect! I was SO excited when the UPS guy knocked on my door. I couldn’t wait to rip open the box & try on my dress! It’s just as beautiful as I remember, & the quality of the workmanship looks great. I was also so thrilled with the matching wrap the designer made for me. It is gorgeous - just what I had in mind!

THANK YOU so much for all of your help during my dress-buying process. I really appreciated your quick, friendly & informative responses to all the questions I emailed to you before placing my order, as well as your help talking to the designer & arranging to have them make me a coordinating wrap for my dress. I felt very comfortable working with you & your shop, & would highly recommend you to other brides who value excellent customer service, high quality products & VERY reasonable prices! If I need any additional items for my wedding (accessories, etc.) I’ll definitely be back on your website to see what you have to offer. Thank you for caring so much about your customers & being so helpful.

 Happy Holidays!

Sarah B.
Renton, WA
December 24, 2003

I would like to send my appreciation to you for helping me select an evening gown for my daughter's college sorority initiation ball.  With you kind help we were able to select a gown and you sent the dress to her at her college dormitory.  The dress arrived weeks before the scheduled event, and it fit perfectly !!! Your website is very nicely done and such a vast amount of inventory and colors to choose from.  We will definitely be back again... I am sure this is not the last evening dress I will purchase! Thank you again!
Sylvia M.
Louisiana
 
November 03, 2003

I am a working mother of 6. Time, 99% of the time,  is of the essence. When I first learned of ordering a bridesmaids dress or bridal gown over the internet I actually cringed!  Something Special has certainly changed my attitude towards internet ordering.


My 21 year olds' bridesmaid very BEAUTIFULLY ECONOMICAL  gown was delivered  JUST days before her friends wedding date, due to  our own fault of late payment .  Naturally ours did  not fit with no fault  other than the very anxious, nervous, and excited bride
 not realizing how very important proper measurements can be - But  thanks  to the professional proficiency  and eagerness to please of this company all has a happy ending  and each attendant appeared stunning on the big  day.

 The pictures and design as you view them on the net  are even more  beautiful once  in your own possession.

 I would highly recommend this companies outstanding,  courteous  prompt, friendly service as well as their affordable, top quality products. In today's world time and money are so very valuable - this company  is a tribute to both.   I am truly satisfied and pleased with
 my daughters friends choice in choosing this dependable established  company for the success of beautifully fitted  gowns in her wedding.

KUDOS to you Mrs. SanDee!  Thanks every so much....

Very satisfied,
DHuneke, INDIANA

September 30 , 2003
 


Dear Sandi,

I received my dresses yesterday and I just wanted to say they are BEAUTIFUL!  I wanted to say thank you for all your assistance in helping me get the right sizes for everyone and walking me through everything.  It was so appreciated after what I went through with the other online store.  You and your assistant did a wonderful job.  I hope every bride can have this one step of a very stressful event eased by such a wonderful staff.

Thank you again.
Sharrie S.

30 June, 2003


SanDee
 
I can never thank you enough for what you did. I really appreciate the extra effort that took with helping me get the dress that my granddaughter had her heart set on. There is very few people that will go that extra mile and you are one of them.
 
Thanks,
Fran

 

29 May, 2002

SanDee and Staff,

 
I just have to tell you and everyone I meet that your on-line store is one of a kind.  Your service is impeccable and your wedding gowns are beautiful.  I ordered my daughter's dress from a picture on-line and you, SanDee, was so helpful, kind and understanding.  The dress arrived today and my daughter and I both busted into tears when we opened the box.  The dress is 100 times more beautiful than the picture and the fit is perfect.  Being  a wedding consultant, I will highly recommend your store to my clients, knowing they will receive  superior service and a gorgeous gown.
 
Thanks for helping make my daughter's dream wedding a reality.
 
Pat D.
Hurdle Mills, NC 

03 April, 2002
 


I first emailed SanDee at Something Special without much hope of a positive answer -  I had waited too late, it was not enough time left  - I had screwed it up. 

I asked was there ANY way to get this outfit they had in time for my oldest daughter's wedding, a mere 3 weeks away.

Within just a few hours, SanDee had emailed me back to say that she would try - she would call the manufacturer and check on the possibility of getting it delivered in time for the Big Event.  But she went on to say that they had already closed for the day, and since this was on a Friday, she would call them Monday and get back to me.

I watched the outfit fly out of the picture on little wings, all the while exclaiming "You should have done it sooner!" 

Well, lo and behold, that Monday, there was an email from SanDee saying that YES they could get it, and YES they would drop ship it, and YES it would be here in time.  I was amazed, and immediately thankful for this woman I had never laid eyes on....  her swift efficient intervention saved the day, and I will forever remember 'SanDee' in my heart for going to such measures to help a frantic redneck in Mississippi.

:::takes handkerchief from waistband, bows deeply:::  I salute you SanDee.  You truly are Something Special.

Thank you again, and may God hold you in the palm of His hand.

Julie

03 April, 2002


SanDee and Staff,
 
I just have to tell you and everyone I meet that your on-line store is one of a kind.  Your service is impeccable and your wedding gowns are beautiful.  I ordered my daughter's dress from a picture on-line and you, SanDee, was so helpful, kind and understanding.  The dress arrived today and my daughter and I both burst into tears when we opened the box.  The dress is 100 times more beautiful than the picture and the fit is perfect.  Being  a wedding consultant, I will highly recommend your store to my clients, knowing they will receive  superior service and a gorgeous gown.
 
Thanks for helping make my daughter's dream wedding a reality.
 
Pat

01 April, 2002


I am so happy! I received my dress a day earlier than you thought. The U.P.S. man was waiting to see my face when he came through the door.  I started to worry that the dress wouldn't be as high a quality that it looked like in the picture. Boy, was I shocked - it is even better than I could have imagined. It is stunning to say the least. Thank you so much! I will tell every Bride-To-Be about your E-Bay site and your website www.somethingspecialbridal.com!

On a more personal level it really is a dream come true for me. I was married when I was a teenager and never had anything. It was very sad and depressing day. I have 3 sisters and they each had a beautiful wedding. This time I will have a real wedding and will feel like Cinderella in my beautiful dress. Thank you and may God bless you for helping my dream come true!

Sincerely,
Shelia 

09 November, 2001


Sandee and staff of Something Special Bridal ...
 
I want to thank each and every one of you for helping me to make my experience with your on line company a happy one. I received my wedding dress on Friday ...when I put the box in my car at the post office I could hardly breath driving home to try it on ...now first of all when I ordered the dress I had ordered it with out ever having seen anything but a picture, when I opened the box it was better than any picture could have been, then I tried it on ....tears rolled down my face it is perfect...it looks as though every stitch ...every button ...and every pearl were made for me ...not a thing has to be done to it ....no alterations ....nothing.  I have to say I must have tried on 50 dresses and that couldn't be said for any of them ...I wanted something elegant simple not over done that is what I got from you SanDee
pure elegance....my mother saw me try it on and couldn't believe her eyes. It goes perfectly with the mood of my wedding ......so thank you all for helping to give me the best day of my life so far...you are very convenient for those of us who must travel a lot for work and who don't have the time it takes to have a dress made.
Good luck to you all I will send you a wedding pic when I get them back.
 
God Bless you all
Trayce

05 November, 2001


Thank You Sandee and Something Special,
 
We ordered our wedding dress from our home in the Gold Coast, Australia in September 2001, hoping for it's arrival for our wedding on the 20th of October. We had an anxious couple of weeks wait for our dress in wake of the terrible events of September 11, but Sandee and the Something Special team were more than supportive.
 
Sandee was tracking the dress from the U.S. and posting me almost daily updates, she showed genuine concern for the dress' arrival and far exceeded her duty in attending to our needs. The dress was held up in Australian customs for a while before we heard any news.
 
We received the dress almost a week before the wedding, which gave us ample time for any adjustments and preparations. The dress was even more stunning than any photo we saw of it, and even better still it was a near perfect fit. All the preparations are now in place for an awesome wedding.
 
I cannot recommend highly enough the dedication and quality of service Sandee and her team provide. Thank you once again.
 
Kind Regards,
Angus and Charmaine
16 October, 2001

On Friday I just received the flower girl dress. I just wanted you to know that I cried when I got it .....You  are going to make my wedding day very special and affordable.  The dress is perfect and you sent it early.  I am  anxiously awaiting my dress. I am not worried about quality, I have to say I was nervous ordering the dresses online without seeing them first but I worry no more thanks to you people.  I know I will look beautiful in a dress  that I can afford . All my best wishes to you with your online business.  I am telling all my unmarried friends about you . 

Anxiously awaiting another awesome dress!
Trayce 
October 7, 2001

Hi again,
 
I just wanted to say thanks again for all your help.  I received the gown this past Friday and  I just love it!  I tried it on and was able to zip it up perfectly.  The middle will only need to be let out about an inch for comfort, and the shoulders taken in as we spoke of earlier.  I took it in to the seamstress on Saturday and the alterations are being done as we speak.  I just wanted you to know that I am extremely happy and thankful for the extra care you gave in helping me.  No one else took the time to notice that I, being a larger woman, was extremely unsure and distraught about getting the size right for this important event.  I am so grateful to you for your tremendous customer service.  I think that I can now feel beautiful and enjoy my wedding without the self-consciousness that comes from being a larger woman.  Its a very rare thing when a larger woman can feel beautiful and I thank you for this feeling. 
Robin 
October 1, 2001

Hi Sandee, 

Thank you for your response and most definitely "Something Special" will be shouted loud from all I meet. Thank you again, my finance brought the box to work so I am unable to try it on and am anxious to get home and do just that.  The veil, gloves, and the bag for the dress are so precious, I tenderly took them out just to feel the material and imagined in my mind what it will look like on that very special day.  A girl like me who worked in the fields, got a little education and progressed with work experience to have achieved so much happiness after so many storms and challenges and to be dressed so beautifully, like a doll, like a dream, like Cinderella.  If you ever need a testimonial to anyone visiting your website please feel free to pass on that you and your "Something Special" make dreams come true and that anyone can be transformed into Cinderella through your wonderful customer service, patience, and assisting in making the right selection for that special occasion, even when we change our minds, you were right there with me, helping me and working together to make my choice.  Thank you are simple words but they come from my heart to all of you there, thank you, love, Chris

Chris from
Santa Maria, CA 
September 25, 2001